Complain Box

Student & Client Portal

Grievance Centre

Your voice matters. File a complaint or track your existing case.

📝 File a Complaint

🔍 Track My Case

Reviewed within 48 hours. Anonymous submission available.

Category

Details

Contact

What is your complaint about? *

⭐ Service Quality

👤 Staff Behaviour

📋 Application Issue

🛂 Visa Problem

💳 Fee / Payment

💬 Other

Priority

🟢 Low

🟡 Medium

🔴 High / Urgent

Subject *

Full description *

Against (employee / department / service)

Attach Evidence optional — screenshots, documents, max 3 files, 5MB each

📎

Click or drag & drop files

JPG, PNG, PDF — max 5MB each, up to 3 files

Submit anonymously Your identity will not be stored. You will still get a tracking ID.

Your name

Phone / WhatsApp

Student ID if applicable

Enter your case ID to see current status and team responses.